This policy explains who controls your personal data on revotech3d.com, what data we process, why, and what rights you have. We apply the EU General Data Protection Regulation (GDPR, Regulation (EU) 2016/679).
1. Data controller
The controller is Revotech sp. z o.o., registered office: Rynek 2, 41-250 Czeladź, Poland, KRS 0000817116, VAT ID PL6252471966.
Contact for data protection matters: [email protected].
2. What data we process and why
- Enquiries and quotes (e-mail, phone) – we process the data in your message to reply and prepare a quote. Legal basis: our legitimate interest (Art. 6(1)(f) GDPR) and, where the enquiry concerns a contract, steps taken before entering into it (Art. 6(1)(b) GDPR).
- Orders and invoicing – data needed to perform the contract, ship goods and issue invoices. Legal basis: contract (Art. 6(1)(b)) and legal obligations, including tax law (Art. 6(1)(c) GDPR).
- Website operation and security – the hosting provider automatically logs technical connection data (e.g. IP address, browser type, time of visit) to deliver and protect the website. Legal basis: legitimate interest (Art. 6(1)(f) GDPR).
- Legal claims – we may keep correspondence where needed to establish, exercise or defend legal claims (Art. 6(1)(f) GDPR).
Providing data is voluntary, but without it we cannot reply or deliver our services. We do not make automated decisions about you or profile you.
3. Cookies
This website does not use analytics or advertising cookies and does not track your activity. Only technical mechanisms strictly necessary to deliver the website securely may be used by our hosting provider. If we ever add analytics or advertising tools, we will ask for your consent and update this policy.
4. Who receives your data
- Cloudflare, Inc. – website hosting and protection,
- Google – e-mail,
- couriers and freight forwarders – when we ship printers or parts to you,
- our accounting office and IT providers – to the extent necessary for their tasks,
- public authorities – where required by law.
Some providers (e.g. Cloudflare, Google) may process data outside the European Economic Area, including in the USA, based on the European Commission adequacy decision (EU-U.S. Data Privacy Framework) or standard contractual clauses.
5. How long we keep data
- enquiries and correspondence – until we reply, then until any claims become time-barred,
- invoicing data – for the period required by tax and accounting law,
- server logs – for the short period needed for security, according to the hosting provider's policy.
6. Your rights
You have the right to access, rectify and erase your data, restrict processing, data portability, object to processing based on legitimate interest, and withdraw consent at any time (without affecting processing before withdrawal). To exercise these rights, write to [email protected].
You may also lodge a complaint with a supervisory authority – in Poland, the President of the Personal Data Protection Office (UODO, ul. Stawki 2, 00-193 Warsaw, uodo.gov.pl), or the authority in your EU country of residence.
7. Changes
We update this policy when the way we process data changes. The current version is always available on this page.
Last updated: 3 November 2026